Clinical Oversight & 24/7 Support
Continuous Clinical Care and Around-the-Clock Pharmacy Support for Your Residents
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Comprehensive Oversight for Safe and Effective Medication Management
Our Clinical Oversight and 24/7 Support Services provide long-term care facilities with continuous pharmacy guidance, ensuring safe, effective, and evidence-based medication use.
Through proactive Drug Utilization Reviews (DURs), personalized therapy evaluations, and 24/7 on-call pharmacist support, we protect residents from medication-related risks while empowering your staff with reliable clinical expertise at any time of day or night.
This level of oversight ensures every prescription dispensed supports positive outcomes and adheres to the highest standards of care.
Empowering Your Staff with Constant Clinical Support
Your caregivers shouldn’t have to manage complex medication decisions alone. Our clinical team works hand-in-hand with your nurses and providers to improve efficiency, communication, and resident care:
Ensure Safer Medication Use
DURs identify drug interactions, duplications, and contraindications before they cause harm.
Support Critical Decisions
Our pharmacists provide rapid recommendations for dosage adjustments or therapy alternatives.
Access 24/7 Expertise
On-call support is available any time for STAT orders, emergency consults, or urgent medication needs.
Enhance Resident Outcomes
Continuous clinical monitoring ensures each treatment plan remains effective and appropriate.
Reduce Staff Burden
Our proactive approach minimizes after-hours stress and allows caregivers to focus on direct care.
By providing both ongoing clinical oversight and emergency responsiveness, we become an active extension of your care team.
Compliance, Communication, and Clinical Integrity
Our oversight services go beyond monitoring — they reinforce compliance and documentation excellence.
All DURs and clinical interventions are recorded in accordance with state and federal pharmacy regulations and integrated directly into your EHR/eMAR systems. This ensures accurate recordkeeping, real-time visibility, and seamless coordination between caregivers, prescribers, and our pharmacy team.
Our pharmacists stay current on all regulatory requirements, CMS guidelines, and best practices for long-term care medication management. We also provide compliance reports and consultation documentation to support your facility during audits and quality reviews.
What to Expect from Our Clinical Oversight Workflow
Our structured, patient-centered workflow ensures accuracy, speed, and continuity at every level of care:
Initial Clinical Review
Each new prescription is reviewed for accuracy, interactions, and therapeutic appropriateness.
Ongoing DUR Monitoring
Our pharmacists continuously evaluate medication profiles to optimize therapy and minimize risks.
STAT Order Fulfillment
Urgent medications are processed and delivered promptly, supported by on-call pharmacists 24/7.
Collaborative Follow-Up
We communicate directly with prescribers and nurses to document any changes or recommendations.
Reporting & Support
Facilities receive clinical summaries and intervention reports to ensure compliance and quality assurance.
This comprehensive workflow gives your team confidence that every medication decision is backed by real-time clinical expertise.
Schedule a Pharmacy Partnership Review
Partner with Springfield Pharmacy LTC Wellness Services for round-the-clock clinical oversight and dedicated pharmacist support.
Our experts are available 24/7 to provide guidance, review therapies, and deliver STAT medications when your residents need them most.
Talk to our LTC pharmacist today and discover how our continuous clinical care can elevate safety, compliance, and peace of mind in your facility.