Case Studies & Outcomes
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Real Success Stories That Reflect Our Commitment to Safer, Smarter Care
At Springfield Pharmacy LTC Wellness Services, we believe the best proof of quality care is in the outcomes we help our partners achieve. Our pharmacy solutions are built on collaboration, precision, and measurable results that improve resident safety, staff efficiency, and overall facility performance.
Challenge
A mid-sized skilled nursing facility struggled with medication errors, inconsistent refill cycles, and mounting compliance pressures during audits. Nursing staff were overextended with manual recordkeeping, and communication gaps between prescribers, pharmacy, and care teams often led to delays and discrepancies in medication administration.
Solution
We introduced a customized Medication Packaging and Refill Synchronization Program, supported by our EHR-integrated reporting dashboards. Through daily refill coordination, proactive Drug Utilization Reviews (DURs), and regular compliance audits, our clinical pharmacists worked directly with the facility’s nursing leadership to streamline processes. Staff training sessions ensured smooth adoption of new workflows, while our 24/7 support team managed STAT medication requests in real time.
Results
- 45% reduction in medication administration errors within the first quarter.
- Improved audit readiness, with 100% documentation compliance verified during state inspection.
- 30% faster med passes due to pre-packaged medication systems.
- Significant staff satisfaction increase, with nurses reporting improved confidence and reduced administrative burden.
Our integration-driven approach transformed their medication management system from reactive to proactive—improving both resident outcomes and operational efficiency.
